At Health Mark Direct (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
By accessing or using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our site.
1. Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, email address, phone number, shipping address, and other identifying details you provide.
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Health-Related Information: including prescription information you upload or submit for order fulfillment.
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Usage Data: including your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
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Cookies and Tracking Technologies: to support site functionality, analytics, and personalization.
2. How We Use Your Information
We use the collected information to:
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Process and fulfill your orders, including prescription verification
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Provide, operate, and improve our website and services
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Communicate with you regarding your orders, account, or inquiries
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Send newsletters or promotional emails if you have opted in
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Analyze usage and improve user experience
We treat any health-related or prescription information with a high degree of confidentiality and only share it as needed to fulfill your order through our trusted pharmacy partners.
3. Sharing of Your Information
We do not sell or rent your personal information. We may share your information with:
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Trusted third-party service providers (such as pharmacies, payment processors, and delivery partners) solely for the purpose of operating our business and fulfilling your orders
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Legal or regulatory authorities, when required to comply with applicable laws or legal processes
4. Your Data Rights
You have the right to:
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Access or update your personal information
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Request deletion of your personal data, where applicable
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Withdraw consent or opt out of receiving marketing communications
To exercise any of these rights, please contact us at support@healthmark.ca.
Please note: Even if you opt out of marketing emails, we may still send you important service-related communications such as order confirmations or prescription status updates.
5. Cookies Policy
We use cookies and similar tracking technologies to enhance your browsing experience, understand website traffic, and personalize content.
You can modify your browser settings to decline cookies or notify you when cookies are being used. However, disabling cookies may affect the functionality of certain parts of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is completely secure, we work hard to safeguard your information.
If you make a payment through our platform, your payment data is processed securely by our third-party payment processor (e.g., Stripe), and we do not store full credit card details on our servers.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before submitting personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected data from a child without verifiable parental consent, we will delete it promptly.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@healthmarkdirect.com
Health Mark Direct
Effective Date: August 7, 2025
